Terms of Use
These Terms of Use (“Terms”) govern your access to and use of the website and platform operated by The Intern Pharmacist (“we”, “us”, or “our”) at theinternpharmacist.com (the “Service”).
By creating an account, signing in, or otherwise using the Service, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Service.
1. About the Service
The Intern Pharmacist provides online educational tools for Australian pharmacy interns preparing for the Pharmacy Board of Australia oral examination and the APC intern written examination. Features may include:
- OTC consult, legal and ethical, and case scenario study materials
- Written exam quizzes and timed mock exams
- AI-powered Ask Doubts chat and oral role-play practice
- Progress tracking, personalised study plans, and leaderboards
- Study partner matching and community chat
- Preceptor dashboards for authorised preceptors
We may add, modify, or remove features at any time. The Service is provided for exam preparation and educational purposes only.
2. Eligibility
You must be at least 18 years old, or the age of majority in your state or territory, to use the Service. The Service is intended for pharmacy interns, students, and related professionals in Australia. By using the Service, you represent that you meet these requirements and that the information you provide is accurate.
3. Account registration and security
To access most features, you must create an account using email and password or Google sign-in. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account.
You agree to:
- Provide accurate and current registration information
- Verify your email address when required
- Notify us promptly of any unauthorised use of your account
- Not share your account with others or create multiple accounts to manipulate leaderboards or matching features
We may suspend or terminate accounts that violate these Terms or that we reasonably believe pose a security risk.
4. Acceptable use
You agree not to:
- Use the Service for any unlawful purpose or in violation of applicable pharmacy, health, or privacy laws
- Upload, post, or transmit real patient information, identifiable health records, or confidential third-party data
- Harass, abuse, defame, or threaten other users in community chat or study partner features
- Attempt to gain unauthorised access to the Service, other accounts, or our systems
- Scrape, crawl, reverse engineer, or automate access to the Service except through documented APIs we expressly permit
- Interfere with or disrupt the Service, including through excessive requests or malicious code
- Copy, redistribute, or commercially exploit Service content without our written permission
- Misrepresent your identity, qualifications, or affiliation
- Use AI features to generate content intended to mislead examiners, impersonate patients in real clinical settings, or circumvent academic integrity rules
We may remove content and suspend access if we reasonably believe you have breached these rules.
5. Educational disclaimer — not professional advice
The Service does not provide medical, pharmaceutical, legal, or clinical advice. All content, including AI-generated responses, practice scenarios, quizzes, and study plans, is provided for exam preparation and general educational purposes only.
AI outputs may be inaccurate, incomplete, or outdated. You must independently verify information against current Australian references, guidelines, legislation, and your professional obligations before relying on it in practice or examination settings.
The Service is not affiliated with, endorsed by, or operated on behalf of the Pharmacy Board of Australia, the Australian Pharmacy Council (APC), or any registration authority. Use of the Service does not guarantee examination success or registration outcomes.
6. AI features
Certain features use artificial intelligence provided by third parties (including Google Gemini and DeepSeek). When you use AI chat, role-play, quiz generation, or study plan tools:
- Your inputs and conversation history may be processed by those providers as described in our Privacy Policy
- Outputs are generated automatically and may contain errors
- You must not submit sensitive personal information about yourself or others
- You retain responsibility for how you use AI-generated content
7. User content
You may submit content through the Service, including chat messages, community posts, study partner bios, profile information, and optional images in Ask Doubts.
You retain ownership of content you submit, but you grant us a non-exclusive, worldwide, royalty-free licence to use, store, display, and process that content solely to operate, improve, and secure the Service.
You represent that you have the right to submit your content and that it does not infringe any third-party rights or violate any law. We may remove content that violates these Terms.
8. Intellectual property
The Service, including its design, branding, software, question banks, scenarios, text, graphics, and compilations, is owned by us or our licensors and is protected by copyright and other intellectual property laws.
We grant you a limited, personal, non-transferable, revocable licence to access and use the Service for your own exam preparation. You may not reproduce, distribute, publicly display, or create derivative works from our content except as expressly permitted by us in writing.
9. Leaderboard, study partners, and community features
Participation in leaderboards, study partner matching, and community chat is optional. Information you choose to make visible (such as your display name, points, bio, or chat messages) may be seen by other users.
We do not guarantee matches, responses from other users, or the accuracy of information shared by users. Interactions with other users are at your own risk. We are not responsible for conduct outside the platform, including communications on WhatsApp or other third-party services you choose to use.
10. Preceptor access
If your account is linked to a preceptor through our assignment system, authorised preceptors may access certain progress and study plan information about you for supervision and educational support purposes. By using the Service under such an arrangement, you consent to that access.
11. Subscriptions and payments
Some pricing information may be displayed on our website for planning purposes. Unless and until we activate paid subscription features and you enter into a separate billing agreement, the Service may be offered free of charge or on a trial basis.
When paid plans become available, additional payment terms (including pricing, billing cycles, refunds, and cancellation) will be presented at checkout and will form part of your agreement with us. We reserve the right to change pricing with reasonable notice where required by law.
12. Third-party services and links
The Service integrates with and links to third-party services, including:
- Google Firebase (authentication)
- Google Analytics (usage analytics)
- Meta advertising and analytics technologies
- AI providers (Google, DeepSeek, and others)
- WhatsApp community links (optional, user-initiated)
Your use of third-party services is subject to their own terms and privacy policies. We are not responsible for third-party websites, services, or content.
13. Privacy
Our collection and use of personal information is described in our Privacy Policy, which forms part of these Terms. By using the Service, you consent to those practices.
14. Availability and changes
We aim to keep the Service available but do not guarantee uninterrupted or error-free operation. We may perform maintenance, update content, or modify features without notice. We are not liable for temporary unavailability or changes to exam formats, legislation, or reference materials that may affect the relevance of study content.
15. Termination
You may stop using the Service at any time. You may request account deletion by contacting privacy@theinternpharmacist.com.
We may suspend or terminate your access immediately if you breach these Terms, if required by law, or if we discontinue the Service. Provisions that by their nature should survive termination (including intellectual property, disclaimers, and limitations of liability) will continue to apply.
16. Disclaimer of warranties
To the maximum extent permitted by Australian law, the Service is provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement.
We do not warrant that the Service will meet your requirements, that content is current or complete, or that AI-generated outputs are correct.
17. Limitation of liability
To the maximum extent permitted by law, we and our directors, employees, and suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, goodwill, or examination outcomes arising from your use of the Service.
Where liability cannot be excluded under the Australian Consumer Law or other applicable law, our liability is limited, at our option, to re-supplying the Service or paying the cost of having the Service supplied again. If you use a paid subscription when available, our total liability for any claim relating to the Service will not exceed the amount you paid us in the twelve (12) months before the claim arose, except where a higher limit is required by law.
Nothing in these Terms excludes, restricts, or modifies any consumer guarantee or other right you may have under the Competition and Consumer Act 2010 (Cth) or equivalent state or territory legislation that cannot lawfully be excluded.
18. Indemnity
You agree to indemnify and hold us harmless from claims, losses, and expenses (including reasonable legal fees) arising from your breach of these Terms, your misuse of the Service, or your violation of any law or third-party rights, except to the extent caused by our negligence or wilful misconduct.
19. Governing law
These Terms are governed by the laws of Australia. You submit to the non-exclusive jurisdiction of the courts of Australia for any dispute arising from or relating to these Terms or the Service, without prejudice to any mandatory consumer protections in your state or territory.
20. Changes to these Terms
We may update these Terms from time to time. The “Last updated” date at the top of this page indicates when they were last revised. Material changes will be posted on the Service and, where appropriate, notified by email. Continued use after changes take effect constitutes acceptance of the updated Terms.
21. Contact
For questions about these Terms, contact us at:
Email: privacy@theinternpharmacist.com
Website: theinternpharmacist.com